We didn’t know help was available until we asked

Many families in our region do not realise that support is available through our Healthy Homes Initiative until they start asking questions. That was the case for T. Last year she reached out to the team at WISE Charitable Trust, not knowing what support might exist for her and her whānau.

What followed was a simple process that helped make her home warmer, safer and better equipped for everyday life.

A home visit that made a difference

After T contacted WISE, our Healthy Homes assessor Debbie arranged a visit to her home. The goal of the assessment was simple. We wanted to understand how the house was performing and identify practical ways to improve comfort and safety for T and her baby.

During the visit Debbie checked the home for common issues that affect many households across Taranaki. These include heating, moisture, ventilation and general safety.

The visit also allowed us to talk through the support intiatives available through WISE.

Practical support for everyday living

Following the assessment, T received several items that made a real difference to daily life in her home.

First, we installed new fire alarms to improve safety. Working fire alarms are essential for every home, especially when young children are involved.

Next, we helped organise a heater so the home could stay warmer during colder months. A warm home supports better health for both parents and children.

She also received a Karcher vacuum cleaner and a mould cleaning bucket. These tools help reduce dust and mould, two common issues in many homes.

Because T has a baby boy, our team also connected her with additional support for young families. She received helpful supplies for her baby as well as food from the Eat a Rainbow Foundation.

Finally, Debbie measured the windows so she could access curtains through the WISE Curtain Bank. Proper curtains help keep heat inside the home and improve comfort during winter.

Why healthy homes matter for families

A healthy home supports the wellbeing of the whole whānau. Warmth, clean air and safe living conditions reduce the risk of illness and create a more comfortable environment for children to grow.

However, many families do not realise that support exists. Initiatives such as Healthy Homes Assessments, the Warmer Kiwi Homes Subsidy and the Curtain Bank can make a meaningful difference, yet people often only discover them once they start asking for help.

That is why community organisations like WISE focus on making services accessible and easy to understand.

Practical tips to make your home healthier

You do not always need major renovations to improve your home. Small changes can make a noticeable difference.

Start by checking your insulation. Even if you have insulation, it might not meet the current standard. Warmer Kiwi Homes subsidies can cover additional insulation for your home. Without insulation your home will lose heat through the roof, the walls and the floor which will in turn make your home cold, damp and ultimately impact your family’s health.

Next, look at your curtains. Thick curtains that reach the floor help keep warmth inside the room.

It also helps to clean regularly to reduce dust and mould. Using the right tools and cleaning solutions can improve air quality inside your home.

Finally, check your smoke alarms. Make sure every alarm works and replace batteries when needed.

If you feel unsure where to begin, a home assessment can guide you through the process.

Support is available for local whānau

T’s story shows how one simple step can open the door to practical help. When she asked about support, she connected with services that improved safety, warmth and comfort in her home.

If you live in Taranaki and want to make your home healthier, the team at WISE Charitable Trust can help you understand what support may be available.

Get started today

Contact WISE to learn more about healthy homes support.

Book a home assessment and talk with our team about practical ways to improve your living space.

You can also follow WISE on social media to stay updated on community programmes, healthy home tips and upcoming events.

Sometimes the first step is simply asking the question.

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