Support for Energy Education in Communities
Practical support to help make your home warmer, healthier and more affordable to run.
Keeping your home warm and dry can be difficult when power costs are high. Our Support for Energy Education in Communities (SEEC) service helps households experiencing energy hardship understand where they can save energy and money, while making practical changes to improve their home.
Our trained team provides in-home energy advice, practical support and referrals tailored to your household and your home.
How can we help
Check your home
- Poor or insufficient insulation
- Draughts around windows, doors and other areas
- Inefficient heating
- Ventilation issues
- Moisture, condensation and mould
- Other factors that may be making your home harder or more expensive to heat
Practical energy advice
- Looking at your electricity bill and helping you understand your energy use
- Identifying opportunities to reduce energy usage
- Providing advice on heating, hot water and everyday energy use
- Comparing electricity retailers and helping you find a more cost-effective option
- Helping you find a power provider that better suits your whānau and your energy needs.
- Helping you apply for hardship assistance, grants or other available support (where eligible)
small changes that can make a difference
- Draught stoppers
- Draught sealing
- Window insulation kits
- Curtains (Taranaki Curtain Bank)
- Energy-efficient power strips
- Hot water cylinder wraps
- LED light bulbs
- Minor ventilation improvements
connecting you with other support
- Power company hardship support and grants
- Work and Income / Ministry of Social Development (MSD)
- Other community and government services
- Warmer Kiwi Homes — support with insulation and heating, if you’re eligible.
- Healthy Homes Initiative (Taranaki & Whanganui)
What happens during a SEEC visit?
Our support is tailored to your household. During an in-home visit, our team will:
1. Talk with you
We’ll ask about your home, your energy use, your power bills and any challenges you’re experiencing.
2. Check your home
We’ll look for things that may be affecting warmth, energy efficiency, ventilation and moisture.
3. Identify opportunities
Together, we’ll work out what changes could make the biggest difference for your household.
4. Take practical action
Where appropriate, we can provide energy-efficient products, minor upgrades or practical advice.
5. Connect you with further support
If another service can help, we’ll support you with referrals and next steps.
Our goal
SEEC is about more than saving power.
We want households to feel more confident about managing their energy, understand their options and have homes that are warmer, drier, healthier and more affordable to run.
Need support?
If you or someone you know is struggling with energy costs or finding it difficult to keep their home warm and comfortable, get in touch with WISE to find out whether SEEC support could help.
Eligibility and the support available may depend on your household’s circumstances and the needs identified during the assessment.
Check your eligibility now
Resources
Supported by
The WISE SEEC Team services the whole Taranaki and Whanganui Regions.
SEEC is available to households experiencing energy hardship who may not meet the eligibility criteria for the Healthy Homes Initiative (HHI).
Unlike HHI, having children in the household is not a requirement. SEEC is designed to support people and whānau who need help to make their homes warmer, healthier and more energy efficient, but don’t qualify for HHI.
No. SEEC support is free.
If you’re eligible, our team can provide tailored energy advice and practical support to help you make the most of the energy in your home and stay warm and comfortable.
FAQ'S
Not sure if you are eligible or have a few more questions about the process? View some of our frequently asked questions and see if your question is answered.
If not, feel free to contact us or apply online.